Faq

Home » Faq

Quick Answers

How long does it take to complete a project?

The timeline depends on the project requirements and complexity. On average, most projects are completed within 7 to 21 business days. We always discuss timelines clearly before starting.

Do you offer support after project delivery?

Yes, we provide free basic support after project delivery to ensure everything works smoothly. Extended support & maintenance plans are also available.

Can I request changes during the project?

Yes, change requests are welcomed. Minor changes are free; however, major feature additions may require a revision in timeline and cost.

Will my project be mobile-friendly and responsive?

Absolutely. Every design and system we create is optimized for mobile, tablet, and desktop devices.

Do you work remotely or need to meet in person?

We work 100% remote, but if you prefer a meeting, we can schedule online or on-site based on availability.

Social Media Content

What type of content do you create for social media?

We create posts, reels, stories, banners, promotional ads, brand messaging, and monthly content themes tailored to your business.

How many posts do I get in a monthly package?

It depends on the package you choose. We offer 10, 15, 20, and 30-post monthly plans.

Will you manage posting and scheduling as well?

Yes. We can manage and schedule content on your platforms if you select a Content Management Plan along with design.

Do you also create captions and hashtags?

Yes, every post comes with engaging captions and relevant trending hashtags to maximize reach.

Can I request revisions on the designs?

Yes, we provide 2–3 free revisions per post to ensure it matches your brand identity

Workflow Management

How do we start the project?

We begin with a brief discussion to understand your needs, followed by sharing the plan, timeline, and project agreement.

Will I receive updates during the project?

Yes, we provide regular progress updates and review points to keep everything transparent.

Do you provide training for using the software?

Yes, we offer complete training through video meetings, recorded tutorials, or in-person sessions if required.

Can existing business data be migrated to the new system?

Yes. We assist with safe and structured data migration wherever possible.

What happens after deployment?

We conduct testing, staff onboarding, and monitoring to ensure a smooth workflow transition.

Payment Terms

What is the payment structure?

We generally follow a 50% advance payment to begin the project and 50% on delivery.

Which payment modes do you accept?

We accept UPI, Bank Transfer, GPay, PhonePe, and Invoice-based business payments.

 

Are refunds available after work begins?

Since our work is service-based, refunds are not applicable once the project is started. (This matches standard IT industry policy.)

Do you offer EMI or installment options?

Yes, flexible milestone payment options are available for large projects.

Will I receive an invoice for payments?

Yes, every payment is accompanied with a tax invoice and payment confirmation.